Terms of Service

These Terms govern access to and use of SuaVar (the “Service”), operated by Aitor Ilundain Real. By creating an account or using the Service, you accept these Terms in full. If you do not agree with them, do not use the Service.

1. Purpose and nature of the Service

The Service is a SaaS platform providing a suite of analytical, statistical and AI-assisted development tools for traders. This includes: a trading-behaviour journal, static analysis of MetaTrader 5 history reports and of chart screenshots, macroeconomic analysis modules, and an automated source-code syntax generator (MQL5 and Pine Script).

All content is exclusively educational and informational and does not constitute financial, investment, legal or tax advice. See the Disclaimer and the Risk warning.

1.1. Use of artificial intelligence systems

The Service relies on third-party artificial intelligence systems. Specifically:

• The support chat is an automated assistant. You are not talking to a person. If you need a human, write to contacto@suavar.com.
• The analyses, reports, indicators and source code the platform generates are artificially generated content. They are identified as such in the interface itself and in the files you download.
• These systems may produce inaccurate or wrong results. Read the Disclaimer before using them.

2. Eligibility and account

• You must be of legal age in your jurisdiction and have legal capacity to enter into a contract.
• You are responsible for keeping your credentials confidential and for all activity on your account.
• The information you provide must be truthful and kept up to date.

3. Plans, payments and cancellation

The Service offers a free plan and paid subscription plans. Payments are processed through Stripe; we do not store your full card details. Subscriptions renew automatically for the contracted period (monthly, quarterly or annual) until you cancel them from your account. Cancellation takes effect at the end of the period already invoiced, and you keep access until that date.

3.1. Right of withdrawal

If you contract as a consumer, you have 14 calendar days from the conclusion of the contract to withdraw without giving a reason and without any penalty. This right cannot be waived: you do not lose it by starting to use the Service.

How to exercise it. You can do so in three ways, as you prefer:

• through the withdrawal function available in your account area, which records your request and sends you an email acknowledgement with the date;
• by sending the completed model withdrawal form;
• by telling us through any other unequivocal means, for example an email to contacto@suavar.com.

In all three cases it is enough that the communication is sent before the period expires.

You can also exercise your right of withdrawal online at https://suavar.com/cuenta/desistimiento. If you use that function, we will send you without undue delay an acknowledgement of receipt on a durable medium, by email, including its content and the date and time of submission.

Early activation and proportionate payment. Access to the Service is activated immediately after payment because you expressly request it when you sign up. You keep your right of withdrawal in full; if you exercise it, you will pay only the part proportionate to the service already supplied up to the moment you notify us of your decision. That amount is calculated on the days elapsed of the invoiced period or, where the use made manifestly exceeds what is proportionate to that calculation, on the market value of the service actually consumed.

Refund. We will refund the corresponding amount using the same means of payment you used, at no cost to you, no later than 14 calendar days after receiving your communication.

3.2. Refunds outside the withdrawal period

Once that period has passed, fees already accrued are non-refundable: you can cancel whenever you like and you keep access until the end of the paid period, with no further renewal. Cancellation is done from your account, in the same number of steps as signing up or fewer.

This does not affect your statutory rights if the Service lacks conformity, which are governed by the consumer rules applicable to continuously supplied digital services, nor any refunds we decide to grant voluntarily, for example after a prolonged interruption attributable to us.

Renewals. Automatic renewal at the same price and on the same conditions is a continuation of the existing contract and does not open a new withdrawal period. If the price or the conditions change on renewal, we will tell you at least 30 days in advance and that renewal will be a new contract: you may decline it at no cost, and if you accept it you will have a new 14-day withdrawal period. On annual plans we will also send you a reminder before each renewal.

Before paying you can try the Service on the free plan, which includes at least one monthly use of each paid tool.

4. Acceptable use

You undertake not to:

• use the Service for unlawful purposes or in breach of these Terms;
• attempt to circumvent usage limits, plan-based access control or security measures;
• use the Service, your account or your credentials as an automated API, or make bulk or automated requests through scripts, bots or equivalent tools;
• share, transfer or resell access to your account or your credentials to third parties;
• reverse engineer, resell or redistribute the Service or its content without authorisation;
• submit content that infringes third-party rights or that attempts to manipulate the AI models.

4.1. Reasonable use (fair use)

Where a plan is described as “unlimited”, this refers to personal, individual and reasonable use by a single human user, not to automated, resale or abusive use. To protect the quality and availability of the Service for all users, we apply technical fair-use limits (for example, daily caps) that no legitimate human use reaches under normal conditions. If they are exceeded, the Service shows a notice and restores access after a short period, at no additional cost; it is not a permanent block. We reserve the right to limit the frequency of requests, or to suspend or cancel access, in the face of use that exceeds what is reasonable, is automated or breaches these Terms. These limits are an anti-abuse measure, not a product quota: they are not designed to affect legitimate intensive use.

The specific thresholds are set per tool and per day and are calibrated well above intensive human use. In general terms:

• the notice is automatic and immediate, and access is restored by itself the following day, at no cost and with nothing for you to do;
• exceeding a threshold does not in itself give rise to suspension or cancellation of the account;
• we will only suspend or cancel access in the face of automated, fraudulent, resold use or use manifestly unrelated to personal use of the Service, and we will do so with prior notice to the email linked to your account, giving you a reasonable period to stop that conduct or to explain yourself, unless the seriousness or unlawfulness of the use requires immediate action;
• if we cancel your account for reasons not attributable to you, or if we permanently discontinue the Service or any of its tools, we will refund the proportionate part of the period already paid for and not enjoyed;
• we may reduce the limits in force only on objective grounds — a material change in the cost of the AI model or infrastructure providers, security reasons, a change of provider or its discontinuation, or legal or regulatory requirements —, giving you at least 30 days' notice. If you do not accept the reduction you may cancel without penalty, with a refund of the proportionate part of the period paid for and not enjoyed.

The thresholds applicable to each plan are published on the pricing page before you sign up and are accessible from your account at any time.

5. The code you obtain

The Service delivers uncompiled source code, in .mq5 format for MetaTrader 5 or .pine for TradingView, and from two origins: the code artificial intelligence generates from your instructions, and the library code written by us.

What we check. Before delivering it we apply static syntax validation and, when we detect errors, an automatic repair attempt. When the compiler is available, we compile the code with MetaEditor on our own infrastructure to verify that it compiles and to return a corrected version if it did not. That check verifies that the code compiles: it does not verify that its logic is correct, nor profitable, nor safe for your account, and it does not constitute an audit of the strategy.

What we do not do. We do not deliver compiled executable binaries (.ex5): the compiler returns to us only the verdict and the errors, and what you receive is always source code. We do not connect to your terminal, to your trading account or to your broker's servers, and the Service does not send orders or trade on any market.

What you decide. The decision to compile the code in your terminal, deploy it and trade with it is yours and is taken outside the platform. We recommend that you review it and test it on a demo account before using it with real money: a compiled Expert Advisor can send automated orders and risk real capital. See the Risk warning. How responsibilities are apportioned between the parties is set out in clause 10.

6. Content and files you provide

The files and text you provide (MetaTrader reports, screenshots or strategy descriptions) are processed in order to run the platform's analytical and iterative functions. The Service stores that content within your profile or session history so that errors can be debugged, code iterated, and the history and versions feature used. You retain ownership of your content, you can delete it at any time from your dashboard, and you grant us a limited licence to process it for the sole purpose of providing you with the Service.

7. Intellectual property

The Service, its software, design, trade marks and content belong to Aitor Ilundain Real or to its licensors and are protected by applicable law. No right is granted to you other than that of using the Service in accordance with these Terms.

8. Third-party services

The Service relies on external providers of infrastructure, hosting, payments, email and artificial intelligence models, and displays embedded third-party content. The up-to-date list of all of them, with their purpose and the location of the processing, is in section 4 of the Privacy Policy, which is the reference list. Their use may be subject to their own terms. We are not responsible for the availability or the content of third-party services.

9. Exclusion of warranties over generated results

The results generated by the Service's artificial intelligence systems — analyses, reports, indicators and source code — may contain errors, inaccuracies or omissions. We do not guarantee their accuracy, their fitness for a particular purpose or any financial outcome, and they do not replace your own judgement nor an audit of the code before any use.

The above is without prejudice to the statutory guarantees available to you as a consumer, in particular the right for the Service to be in conformity with what was contracted throughout the subscription and to the remedies provided by law in the event of a lack of conformity.

If you contract in the course of a business or professional activity, the Service is provided “as is” and “as available”, without express or implied warranties of any kind.

10. Liability

10.1. We are liable for the damage we cause by breaching our obligations in accordance with applicable law. Nothing in these Terms excludes or limits liability for wilful misconduct, gross negligence, death or personal injury, nor any other liability that cannot be excluded or limited by law.

10.2. Scope of the service. The Service consists of providing analytical, statistical and code-generation tools for educational purposes. It does not comprise investment advice, portfolio management, order execution, reception or transmission of orders, safekeeping of funds, nor the audit of the logic, functional validation or maintenance of the generated code. The technical checks described in clause 5 verify that the code compiles, not that it behaves as you expect. Consequently, we are not liable for the investment decisions you take, for the financial outcome of your trading, nor for the compilation or execution of the code in live or demo accounts, all of which remain under your exclusive control.

10.3. Extent of compensation. In accordance with article 1107 of the Spanish Civil Code, in the event of a non-wilful breach we are liable for the damage foreseen or that could have been foreseen at the time of contracting and that is a necessary consequence of the breach. We are not liable for the availability, content or functioning of third-party services outside our control — AI model providers, hosting, payments or data sources —, without prejudice to our obligation to restore the Service and to the proportionate refund provided for in clause 4.1.

10.4. Users who are not consumers. If you contract in the course of a business or professional activity, our aggregate liability for any claim arising out of these Terms or out of the use of the Service is limited to the amount you have paid us in the twelve months preceding the event giving rise to it, and we will not be liable for loss of profit, loss of data, loss of opportunity nor indirect or consequential damage. This limitation does not apply to the cases in clause 10.1.

11. Suspension and termination

We may suspend or cancel your access if you breach these Terms, following the prior-notice procedure, period to remedy and proportionate refund described in clause 4.1, which applies to any suspension or cancellation on our part and not only to one arising from the fair-use limits.

Where the seriousness or unlawfulness of the use requires immediate action, we will notify you of the measure without undue delay, stating the facts behind it, the clause applied and how you can make representations. We will review your response and inform you of the outcome.

Unless prohibited by law, on any cancellation you will have 30 calendar days to download your strategies, your generated code and your history before they are deleted.

You may stop using the Service and cancel your subscription at any time from your account, at no cost and without giving a reason.

12. Changes

We may update these Terms to adapt them to legal or regulatory changes, to the evolution of the Service, to security reasons or to changes in our providers.

Changes that do not affect your rights or obligations — corrections, clarifications or drafting improvements — take effect on publication. Any material change will be notified to the email linked to your account at least 30 days before it takes effect. If you do not accept it, you may terminate the contract without penalty before that date, with a refund of the proportionate part of the period paid for and not enjoyed. Your failure to respond will not be construed as acceptance of changes that worsen your contractual position.

13. Governing law and jurisdiction

If you contract as a consumer, these Terms are governed by Spanish law, without this depriving you of the protection afforded to you by the mandatory provisions of the law of your country of habitual residence. The courts of your place of domicile shall have jurisdiction.

If you contract in the course of a business or professional activity, these Terms are governed by Spanish law and the parties submit to the Courts of Pamplona, España, waiving any other jurisdiction.

Before bringing any claim you can write to us at contacto@suavar.com; we will try to resolve it directly with you.

14. Contact

For any question about these Terms: contacto@suavar.com.